Thame Orthodontics is an independent orthodontic practice providing a range of dental treatments on a private and NHS basis. Our practice team, which consists of employed and self-employed individuals, work together to ensure our patient’s data is protected.
This privacy notice outlines how we handle patient information according to the UK GDPR and Data Protection Act 2018 (DPA18).
Date Published: 22/05/2023
Name: Sadaf Khan
Address: 15 Langdale Court, Witney, Oxfordshire, OX28 6FG
Phone Number: 01844 391121
Email: [email protected]
We have appointed Data Protection Officer who can be contacted using the details above.
The majority of your personal data we process is collected directly from you when you use our website, contact us and attend the practice in person. Occasionally, we may collect your information from other sources such as:
We may receive data from other third parties, including online analytics providers like Google and advertising networks like Facebook.
The table below sets out the main types of patient information we process, why we use your data and the lawful basis for doing so.
Categories of Personal Data
Examples of Personal Data
Purposes of Processing Personal Data
Lawful Basis under UK GDPR and DPA18
Life information
Where required, we may need to ask about your occupation, hobbies, state benefit status, whether you are pregnant/new mother and you’re a pensioner or student on a low income.
1. For the assessment and diagnosis of your dental health to administer care and treatment, including prescription and referral.
2. To understand and manage where you are entitled to re
1. Necessary for your dental and orthodontic treatment and the administration of it.
2. Public Task (in connection with NHS treatments)
Health Data
Medical and dental histories, lifestyle questions (e.g.alcohol and tobacco use), x-rays, clinical photographs, digital scans of your mouth and teeth, study models, treatment plans, patient understanding exercises, recorded communications (e.g. voice messages, video calls, instant messages, letters and emails), clinical notes made by our clinical staff and other dental professionals involved in your care and treatment, information of any health and safety incident you have been involved in.
1. For the assessment and diagnosis of your dental health to administer care and treatment, including prescription and referral.
2. To establish a legal defence in the event of a claim or regulatory investigation.
3. For clinical and peer review to assess equality and the level of care provided to patients visiting the practice.
4. To record and manage a health and safety incident that has occurred on the premises which may be used for insurance purposes and/or to establish a legal defence
1. Necessary for your dental and orthodontic treatment and the administration of it.
2. Establishment, exercise or defence of legal claims.
3. Necessary for your dental and orthodontic treatment and the administration of it.Substantial Public Interest– Equality.
4. Legal obligation, Legal defence, Substantial Public Interest(Insurance).
Ethnicity Information
Where relevant to your care,we may need to process your ethnic group and language.
1. Understand your cultural, religious and language needs, identify any patients at risk.
2. Comply with the law setting out the practice’s a duty to promote equality.
1. Necessary for your dental and orthodontic treatment and the administration of it.
2. Substantial Public Interest– Equality.
Religious and philosophical beliefs
Where relevant to your care,such as fasting or abstaining from certain types of treatments.
1. For the assessment and diagnosis of your dental health to administer care and treatment, including prescription and referral.
2. Comply with the law setting out the practice’s a duty to promote equality.
1. Necessary for your dental and orthodontic treatment and the administration of it.
2. Substantial Public Interest– Equality.
Where necessary, we may need to share your data with third parties for safeguarding purposes. Depending on the circumstances, we will share your data where we have your consent or are required under a public interest or legal obligation or where an exemption applies under the Data Protection Act 2018.
The practice and your treating clinician must collect and process your personal data to diagnose your dental health, refusal to provide personal data relating to this purpose will directly impact our ability to continue any further treatment at the practice.
As providers of NHS orthodontic treatment, we are required to collect additional information as part of the public task assigned to us under the NHS orthodontic contract.
The above table sets out where we rely on your consent to process your personal data. You can request to withdraw your consent for these purposes by contacting the practice using the contact details found at the top of this notice.
We store your data in the following formats and locations:
We will store your personal data for as long as it is necessary to fulfil the purposes for which it was collected. We may also need to retain it to comply with legal obligations, regulatory guidance/codes of practice, resolve disputes and legal claims, as well as for other reasons that are specified at the time of collection. For determining whether personal data should be deleted or destroyed we’ll consider the amount of and sensitivity of the personal data we have, the amount of harm that could be caused by a data breach, the benefits of the purposes for which we’re using the data and any legal requirements that we are bound to.
Your information is mostly handled internally by staff employed by the practice and self-employed dental professionals responsible for treatments you receive at the practice.
Where we required, we may need to share your data with third parties or suppliers, such as:
When sharing your data, we ensure to justify the purpose, disclose on a need-to-know basis and use the minimum necessary information
If required by law, we may need to disclose your information to a third party not connected with your healthcare, including HMRC, other law enforcement or government agencies.
Where we transfer your data to third parties outside of the UK, we will ensure that your data is protected in a manner that is consistent with how your personal data will be protected by us in the UK. This can be done in the following ways:
If none of the above safeguards are available, we may request your explicit consent to the specific transfer.
You will have the right to withdraw this consent at any time.
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Depending on the nature of the request we may need to ask you to provide further information to verify your identity and/or better understand your request.
If you have any concerns about our use of your personal information, you can make a complaint to us using the contact details at the top of this notice.
If you are dissatisfied with our response or prefer to lodge your complaint with them directly you can do using the details below.
Being part of the NHS means we are required to inform you of how the NHS uses your data for additional purposes and how you can opt-out of this arrangement.
The information acquired about you when you use NHS services can be used and shared with other organisations for purposes other than your personal care, such as to assist with:
All these applications contribute to your, your family's, and future generations' better health and care.
Confidential patient information concerning your health and care is only used in this manner where permitted by law.In most cases, anonymised data is utilised for research and planning, however, if you don't want your sensitive patient information to be used in this way, you can opt out.
Visit www.nhs.uk/your-nhs-data-matters for additional information and to register your choice to opt out.